Role Title: Business Improvement, Systems & Change Intern: Service Delivery
Organisation: City of Armadale
Internship Period: Summer (November - December)
Location: Armadale
The Business Improvement, Systems & Change Intern will work within the City of Armadale’s Service Delivery directorate, supporting the Business Operations and Business Support functions to improve business processes, systems and ways of working.
The intern will gain practical experience in business improvement, process mapping, systems improvement, change management, policy and procedure development, documentation and organisational support. Working with Business Support Officers, operational staff and business leaders, the intern will assist with reviewing existing processes, identifying improvement opportunities, documenting workflows, developing practical tools and supporting the implementation of agreed changes.
The role will provide exposure to how a large local government organisation develops and implements practical improvements to its business systems and operational processes.
The goal of 'Community' involves providing a range and quality of services which foster community pride, safety, and healthy lifestyles which make the City of Armadale a preferred place to live.